If you are like most homeowners, when it’s time to add a new deck or renovate an existing deck, you want to hire a professional you can rely on to get it done right. But exactly how do you go about finding a qualified and experienced deck contractor without just relying on the luck of the draw? As a leader in the outdoor living space design and construction industry, Archadeck of Nashville feels luck should have nothing to do with it.
Logistically, your home is probably one of the largest investments you will make in your lifetime. Going the extra mile and doing your due diligence to find a contractor who specializes in decks and outdoor living structures to work on your home will pay off in the long run. In much the same way there are hundreds of physicians available in our area, all specializing in different specialties, there are just as many contractors. However, scheduling an appointment with a chiropractor for your annual physical exam just won’t get the job done quite right. A chiropractor specializes in the treatment of joint and spine misalignments, they are practitioners of the system of complementary medicine — not a general care practitioner — do you get the picture?
There are seven basic qualities or aspects you should consider when selecting a deck contractor. These are:
• Ability to Offer a Customized Product
• Attention to Detail
• Warranty & Protection
A contractor’s experience in regards to a specified field directly affects your overall experience as a client. It’s essential that your Nashville deck contractor possess the skills to manage your outdoor living project and the many details involved from start to finish. Many of these skills, such as initial property assessment and the structural integrity of each deck design, come from years of hands-on experience working in the field of deck design and construction. A lack of experience can lead to a structure that doesn’t blend seamlessly with your home’s architectural style, isn’t structurally sound and will probably not last longer than a few years — at best.
As part of your due diligence, make sure to ask some probing and investigative questions regarding a potential contractor’s experience, like How many projects like yours has the contractor completed? And not just the business owner, but what about the organization behind him? What experience do the supervisor(s) and the tradesmen have? Is there a larger support organization behind them providing engineering and technical guidance if they get in over their heads?
Make sure to pay attention to how they answer these questions to get a good picture of their customer service skills. The answers to these questions go a long way toward determining the outcome of a project, even before it begins. In addition, a good deck contractor should be more than willing to give you a list of the last five decking projects he did so you can verify their knowledge and experience as well as their past clients’experiences.
By definition, professionalism means possessing the skill, good judgment and business-like behavior that is expected from a person who is trained to do a job well. No matter what service is being performed, every Nashville homeowner deserves and should demand professionalism. Even though it’s clear what being professional means, sometimes it’s hard to determine a professional deck contractor from a regular residential or commercial builder.
Adhering to a process, or series of steps in which to do something, guarantees consistent results, improved efficiency and a higher quality of workmanship. Using checklists and procedures combined with proper planning reduces the opportunities for overlooked items and delays.
How do you know if your contractor effectively uses good processes? Start by checking their sales process and then ask during your vetting process. Find out what your contractor’s method for planning and monitoring construction will be. Do they actually use written checklists for ensuring that all steps get addressed before, during and after construction? Is there a supervisor or manager holding the crews responsible for following these processes?
Here at Archadeck of Nashville, our careful attention to process is one of the factors that sets us apart from other deck and outdoor structure builders:
• Our process begins with the free deck design consultation
• We then conduct a comprehensive needs analysis identifying your needs and desires in regards to your new deck or deck renovation project
• An in-depth site survey buttons down the particulars
• We have a detailed photo gallery and portfolio of completed decks to view
• We work with you to refine or streamline your deck design
• Rather than a general estimate, you’re given a precise price quote
• Archadeck of Nashville takes care of all necessary permits necessary for your deck project
• Once your project has begun, progress will proceed without lags
• Our workers respect your property
• Construction debris is removed regularly and the project site is kept clean and orderly